Empathy – a desirable factor

Empathy – a desirable factor

Docenianie

Many leaders mistakenly believe that empathy is innate and cannot be worked on. One either has it or one does not.

This ability to see and understand another person’s emotions and feelings is a quality that we can consciously work on and shape, including in our professional lives.

It helps to change our perspective, also on a semantic level. This is easier if we switch from ’employee’ to ‘human being’, try to see the other individual not from the perspective of the tasks they have to do, but of who they are. What hobbies, interests, personality and character does she have? How is she doing? Is everything OK at home? We may or may not get an answer, but we let them know that we are open to the other person, we are curious about them.

We gravitate to empathetic leaders, and many studies of the modern way of working, of managing, show that empathy has become a key element of leadership.

How does empathy help?

According to Tracy Brower (Empathy Is The Most Important Leadership Skill According To Research, Forbes, 2021) the benefits are very tangible:

team innovation increases.

employee engagement increases

the team becomes inclusive

people declare that with an empathic leader at work, it is definitely easier for them to reconcile their personal life and work

turnover in a team with an empathetic boss is significantly lower

The entire article, which I highly recommend reading, can be found at the link below:

https://www.forbes.com/sites/tracybrower/2021/09/19/empathy-is-the-most-important-leadership-skill-according-to-research/?sh=78297b483dc5
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Iwona Grochowska
Iwona Grochowska

I firmly believe that a culture of relationships is the foundation of leadership and business. All my services are based on will and the ability to build it.

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